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Hospital care at home

Doctors, nurses, physiotherapy and diagnostics at your doorstep.

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Compliments reach the team who earned them. Complaints reach the medical superintendent, who responds within two working days. Neither goes to a marketing inbox.

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Complaints are answered within two working days.

What we do with it

Feedback that changed something.

Replace these with real examples from the client's complaints log. They are far more persuasive than a promise to listen.

Parking at midday

Repeated complaints led to valet assistance at the entrance and a second attendant during the 10:00 am to 1:00 pm rush.

Changed in 2025

Report explanations

Patients said results arrived without context. Health check packages now include a mandatory consultation.

Changed in 2025

Attendant seating

Families were standing in corridors during long procedures. Seating was added on every floor.

Changed in 2026